Customer Reviews

ABC Auto Care welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued customers in Ventura as well as the greater Ventura County area. As a leading auto repair shop in Ventura, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our auto repair shop in Ventura, we listen. Good or bad, ABC Auto Care wants all the feedback we can get. For it is only with that feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in Ventura.

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  • Total Reviews:
  • 22
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 5
  • Cost Estimate:
  • 4.9
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • I have brought all my cars to ABC Auto Care for the last 10 years now. Their service has been great for all my and mine family vehicles. We wouldn’t think of using anybody else as we’ve never had a complaint at all. Update 2021: ABC Auto Care is the best auto repair shop in the Ventura and Oxnard area. The management team of Hugo and Isaac is great as they possess strong people skills, with honesty and great quality. I work for a company whose international products are in the $100 K and above price range. There, all customers expect good quality and service, specially when things do not go as expected. ABC Auto care is very trustworthy and fun to work with. They understand the philosophy of good quality and service. Their team has also provided me with honest and unbiassed advice when buying and selling cars. I will continue to bring my cars to ABC Auto Care for as long as I live in the 805. The content of this review was taken from a Google review and formatted for this application

    Jon Marcus
    Ventura CA
    Our Response
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    Hello Jon, Thank you for a fabulous review and the five stars are icing on the cake. We really appreciate your input, we'll continue to work hard to meet or exceed your expectations. Once again, thank you from us at ABC

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  • If you're serious about finding your only "go to" automotive repair business, ABC Auto care servicing Ventura and Oxnard should be your destination! They treat you with respect, dignity, honesty, and overall outstanding service to your vehicle. Plus, the service advisors are all friendly and enjoyable. EVERY facet of bringing my vehicle there was outstanding - from the minute I walked in there as they follow all COVID 19 guidelines, to receiving my keys when my vehicle's repairs were completed. Their prices are also quite competitive and there was no "extras" that really didn't need repair. They do, however, list items that need future attention, but I felt no pressure. Great place - great experience!

    Don Baughn
    Port Hueneme CA
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  • ABC Auto repaired the suspension and steering on my 2006 Land Rover LR3. I am very satisfied with their work so I will make ABC my go-to shop for regular maintenance and repair.

    Daniel Gomez
    Ventura CA
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  • My first time using ABC and I could not be more pleased. Very friendly and competent; kept me informed as to the progress of the diagnostic to find my coolant leak. And cost was very reasonable. Highly recommend them.

    Herb Courtney
    Oakview CA
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  • Let’s start by saying I recommend ABC Auto Care by 100% They saved my BMW M4 from the erroneous and lazy diagnosis by the local BMW dealership. They are easily the best service I’ve been treated to when it comes to auto repair and diagnosis. They are honest, upfront and will find the source of the problem. On my 2014 BMW M4, I had a rough idle and low coolant. I brought it originally to the local BMW dealership only to be told they had done some testing and it was “all good” Well, it wasn’t! There was a coolant leak somewhere as the coolant level was low. After paying the BMW dealership a large amount of money for an erroneous diagnosis, I brought it to ABC Auto Care for a second opinion. They went deeper than the initial testing done by the dealer and found an internal coolant leak at the turbocharger intercooler. Even though the check engine light was not on, this is a huge issue with the M4s of the era and the BMW dealer should have known. Had I waited longer and trusted the dealerships diagnosis, the engine on my M4 would have been toast. Anders, (the service adviser) made sure to keep me in the communications loop and very upfront about the severity of the issue. He included pictures and price quotes before moving forward on repairs. Had the work been done at the dealership, it would have cost over $5 K easily. ABC Auto Care saved me a ton of money on the repair. Additionally, they provided me with a loaner car while the repairs were being done. Anders went as far as finding out there may be some extended warranty on this specific repair still covered by BMW and is actively trying to put the claim through. My Bimmer now runs like new, smooth, and back to normal power. If you are thinking about bringing your higher end car in, have no worries. They are A+++ in all categories

    Chad Berube
    Ojai CA
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  • I took my 1994 GMC truck in to ABC because it had on going electrical issues. I’d taken it to several other places that weren’t able to fix the problem. Hugo said they would take a look at it and give me a call. They not only fixed the problem but also advised me on a few other issues that my needed repair.
    Hugo called and gave me prices and detailed information on wat was being done.
    Friendly, trustworthy service something I look for especially since I’m an older single women.
    I would highly recommend them, I plan on taking my other vehicle there as well.

    Susie Curtis
    Ventura CA
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  • Great repair services, friendly mechanics, excellent products. I got the Yelp deal and they did a detailed Jeep safety inspection and tossed in a free car wash. I also had them do an oil change on my Jeep. The owner (Lee) let me know that I will need some services soon but as of today everything was okay. These are honest auto mechanics and didn't try to make up bogus stuff just to make a sale. I strongly recommend them for all your automotive repair needs!

    Adam B
    San Diego CA
    Our Response
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    Adam, thank you so much for taking the time to share your thoughts about the services we did on your Jeep at our repair shop in Ventura. We love hearing feedback such as yours and appreciate the fact that you found us to be an honest choice for those in our community seeking reliable automotive repair services.

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  • ABC Auto Care is a pretty good car repair place. First off, it was my day off from work and it was the only day I could get an oil change for a while. I called three other places and they couldn't fit me in until the next week. Finally, I found ABC Auto Care and they seemed that they had no room to fit me in but they did anyway. An hour later, I had an appointment the same day! The oil change was $43.09 and it included hazardous waste removal and tax. Not bad for an oil change but not great either. I think Midas had an oil change for $20 but not entirely sure if waste removal and other fees are included. But I can't complain, they did take me after all. Definitely recommend it!

    Ryan W.
    Ventura CA
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  • I am a newly single mama who drove into ABC Auto Care 1 1/2 hours prior to them closing. I just wanted to see how bad my brakes were and to see how much it would cost to replace them . I needed to start saving. To my surprise I had ZERO brakes in front and the rear brakes were just as bad. The would not let me leave their lot and had my brakes down with a full crew working hard on my car. Thank you ABC crew for making my car safe for my family to drive.

    Stacy Anderson Moore
    Oxnard CA
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  • Tremendous SERVICE! I had a budget to work with and the Team at ABC Auto Care not only stayed within my budget, they saved me money. You have earned my respect and more importantly my business!! I highly recommend ABC Auto Care for all your automotive needs!

    Greg Gustafson
    Ventura CA
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