I came to the trade from the Driveability and diagnostics side of automotive. I was lucky I started at a time when cars were in transition from an analog to a digital world. As a consequence, I can understand both the old the new technology. As an owner operator, I oversee that all repairs are heading in the right direction (repair consultant) and in the office, I make sure all t's are crossed and all i's are dotted. I handle most of the road test after repairs to verify proper results.
Lisa is a graduate of California Lutheran College with a major in biology. She currently does all the background work for the shop. Items such as bill paying and reconciliation, parts and tracking. Bookkeeping and some of the accounting. She is the one who makes sure all the bills get paid in a timely manner. We could not function without her (at least not in the long term)
Hugo LiraDepartment Manager
i joined ABC in 2013 and have been the manager since. Having previously managed a car dealership allowed me to bring a great deal of experience to our operation.
Isaac NunoService Adviser
Joined ABC early in 2016 to help improve the work flow from the office to production. I put all the quotes together and forward them to management. I make sure production for auto repair runs well like a well oiled machine.
I manage the dispatching part of the operation. My job is to insure the technicians and the shop are operating at their full capacity. I also make sure parts are ordered on a timely manner.
Rafael LaureanoShop Foreman
Rafael has made sure to attend every training class available to him thru our vendors (such as Delco, Denso, Bosch, Motorcraft, Mopar, Toyota, Nissan, Honda, VW, etc)As a consequence, he is extremely efficient in finding problems others would shy away from. In fact, some of the auto repair shops in the surrounding area will send us their nightmares, once they've spent a great deal of time with them and achieved no results. Lately, I've taken a lot of training on Diesel diagnostics as the amount of those vehicles has increased at our shop.
Like all our other techs, I attend a lot of training classes. I Came along to ABC from one of the Ford dealers in the surrounding area and knows the product really well. He along with Mike have a long commute of over 45 miles. Jake is a snake expert and a well known breeder of exotic constrictors. He also does a great job of smoking and curing his own tri tip, ribs and sausages.
Lots of experience from Gil, can do just about anything in the repair business. Lots of training as he came to us from Hyundai. Very eager to get things done and does so very efficiently. We are happy to have him on board.
Mike does a great job for us, he works hard and not afraid to tackle any job given to him. Like the others, attends a lot of classes and is working towards his ASE's UPDATE! Just passed the two ASE tests taken last month. He is very committed to be the best he can be and is working hard to make it possible. A very capable and reliable technician we've come to rely upon.
I'm responsible for assisting in all aspects of the repair process. From picking up and taking our clients home, to picking up the parts necessary for the job. I'm also responsible for quality assurance on the entire facility at ABC Auto Care.
Angel CastilloAutomotive technician
I've been in the trade for over 15 years working for some of the local repair shops and finally stepped up to work for ABC. I do auto repairs from an oil change to as complex as the most difficult diagnostics. Subaru Honda and Toyota are my specialties.