I came to the trade from the Driveability and diagnostics side of automotive. I was lucky I started at a time when cars were in transition from analog world to digital. As a consequence, I can understand both the old the new technology. As an owner operator, I oversee that all repairs are heading in the right direction (repair consultant) and in the office, I make sure all t's are crossed and all i's are dotted.
Hugo LiraDepartment Manager
i joined ABC in 2013 and have been the manager since. Having previously managed a car dealership allowed me to bring a great deal of experience to our operation.
Isaac NunoService Adviser
Joined ABC this year to help improve the work flow from the office to production.
I manage the dispatching part of the operation. My job is to insure the technicians and the shop are operating at their full capacity.
Rafael LaureanoShop Foreman
Rafael has made sure to attend every training class available to him thru our vendors (such as Delco, motorcraft, mopar, toyota, nissan, honda, vw, etc)As a consequence, he is extremely efficient in finding problems others would shy away from.
Jake is a very capable technician and very conscientious, like all our techs, he attends a lot of classes. Came along to us from one of the semi local Ford dealers and knows the product really well. He along with Mike have a long commute of over 45 miles. Jake is a snake expert and a well known breeder of exotic constrictors. He also does a great job of smoking and curing his own tri tip, ribs and sausages.
Lots of experience from Gil, can do just about anything in the repair business. Lots of training as he came to us from Hyundai. Very eager to get things done and does so very efficiently. We are happy to have him on board.
Mike does a great job for us, he works hard and not afraid to tackle any job given to him. Like the others, attends a lot of classes and is working towards his ASE's He is very committed to be the best he can be and is working hard to make it possible. A very capable and reliable technician we've come to rely upon.
I'm responsible for assisting in all aspects of the repair process. From picking up and taking our clients home, to picking up the parts necessary for the job. I'm also responsible for quality assurance on the entire facility at ABC Auto Care.